All of our products are designed and made in the UK.

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Delivery and Returns


Your parcel will be dispatched within 1-2 working days. The delivery charge is £3.50.

  • In general, orders up to the value of £50 are sent on a Royal Mail First class service & orders over £50 are sent via DPD.

Returns & Exchanges – 

  • Please email customercare@tomlane.co and we will send you the instructions on how to return / exchange the product.
  • We have a 14 days return policy. We are able to offer a refund or exchange for items that are returned to us within 14 days of the delivery date of your goods.
  • The product must be returned to us in original condition, unworn, with all the tags attached. We will not accept worn, damaged, altered or used goods.
  • Please include a note with your order number and name.
  • Returns must arrive back with us within 14 days of the original delivery date. Returns received outside of the 14 day time frame will be considered for a credit note.

You are advised to use a tracked service when posting a return item, we will not be responsible for lost parcels and will only refund when the item has been received.