All of our products are designed and made in the UK.

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Delivery and Returns


D E L I V E R Y

FREE DELIVERY ON ALL ORDERS OVER £140.

  • Your parcel will be dispatched within 1-2 working days. The delivery charge on orders under £140 is £3.95.
  • In general, orders up to the value of £30 are sent on a Royal Mail First class service & orders over £30 are sent via DPD.

E X C H A N G E S  &  R E T U R N S

If for any reason you wish to exchange or return your items, please email Jayne at customercare@tomlane.co within 14 days of receiving your goods. Include your order number and the products you’d like to exchange or return.

  • The products must arrive back with us within 14 days of the email confirmation of your return / exchange.
  • The products must be returned to us in original condition, unused, with all the tags attached. We will not accept worn, damaged, altered or used goods.
  • Returns and exchanges will be processed within 3 working days.
  • Please note your original shipping charges are not refunded & the customer is responsible for the return postage cost. We recommend a tracked service as we do not accept liability for lost parcels.